Thursday, March 31, 2011

Gamer banned for having 'Fort Gay' in Xbox Live profile

The town Fort Gay sits in West Virginia near the Kentucky border. The area was first settled in 1789. In most respects, it's an unremarkable burg. But a town with a name like Fort Gay could land you a ban on Xbox Live.

According to the report from the Associated Press, 26-year-old Josh Moore recently saw his account suspended by Microsoft for a few days for violating Xbox Live service's code of conduct. Although his account has been restored and Microsoft has apologized for this unique situation, the incident brings into question how much wiggle room Microsoft has built into policies intended to protect players from harassment. Would a gamer from locations with suggestive names such as Beaver, Arkansas, Gayhead, New York, Intercourse, Alabama, or South Dildo, Newfoundland and Labrador receive a ban as well?

We left messages seeking comment from Stephen Toulouse, the director of policy and enforcement for Xbox Live, and are waiting for a call back.

According to the AP, Moore attempted to explain that Fort Gay is indeed a real town to Microsoft. But the customer service representative that he talked to allegedly wouldn't check and warned Moore if he returned "Fort Guy" to his profile that Microsoft would cancel his account and keep his Xbox Live fee, which he had already paid for two years of service.

Also according to the AP, the situation began when an Xbox Live agent received a complaint about Moore's account for review. Toulouse rescinded the suspension when it was brought to his attention, says the AP.



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